Terms & Conditions


Coromandel and Whitianga and Fresh Fish Ltd Website’s T&Cs

General Conditions

By using our Web site, you agree to and accept these Terms and Conditions. You also agree to and accept our Notice of Privacy Policies, which describes how we use the information you provide Coromandel Takeaways and Fresh Fish Ltd and Whitianga Takeaways and Fresh Fish Ltd and is incorporated into these terms and conditions by reference. Please read the Terms and Conditions and our Notice of Privacy Policies, carefully as you are agreeing to be bound by them.

These terms and conditions constitute the entire agreement between us in respect of the use of our services and of our web site and supersede any and all prior agreements, arrangements and representations.

You are not permitted to reproduce, sell or exploit for any commercial purpose any part of the web site or our services. These terms and conditions are subject to change at any time without prior notice to you. Any such change shall not affect any contract subsisting between us at the time of such change.

Personal Details

We do not collect your personal information outside contact /submission forms, except your email and postal address which is required for the checkout process. If you have an account and you log into this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. We use cookies to save products in your shopping list.

Cookies: When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Contact Details: Details from contact forms are shared with the newsletter widget or the database for newsletters on behalf of the website owner. This process always requires confirmation from the addressee owner. This personal information WILL NOT be given to any third party.

 

Payments

Payments: Payments are handled via Shopify's payment platform. We do not store any credit card information or PayPal logins on our servers. We only store transaction ID received from Shopify, so we can easily identify your payment in the Shopify system.

All Products listed on the Web site are subject to seasonal change, as is Product information, pricing, and availability. In the event a Product is listed at an incorrect price or with incorrect information, we shall have the right, prior to the acceptance of your order, to decline or cancel any such orders, whether or not the order has been confirmed and/or your credit card account charged. If your credit card or PayPal has already been charged for the order and we cancel your order, we will issue a credit to your credit card account in the amount of the charge.

Products: For each Product you order on the Web site, you agree to pay the price applicable for the Product as of the time you submitted your order, the delivery fees for the delivery service you select, and any applicable Taxes. All payments are non-refundable.

 

Orders, Shipping & Delivery

Orders: Your receipt of an order confirmation from us does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline or cancel your order (in whole or in part) for any reason. We may require additional verifications or information before accepting any order. Your order is not accepted until it is shipped (or a portion of the order is shipped). If your credit card or PayPal has already been charged for the order and we cancel your order, we will issue a credit to your credit card account in the amount of the charge

Shipping Policy: Any delivery dates provided by Coromandel Takeaways and Fresh Fish are estimates. Coromandel Takeaways and Fresh Fish reserves the right to make deliveries in instalments. Coromandel Takeaways and Fresh Fish will send you an email when your order has shipped and you may review your order and shipping & handling information on your Coromandel Takeaways and Fresh Fish My Account page.

We only ship in the North Island of New Zealand. Legal title to right of possession, and risk of loss or damage to or destruction of the products purchased shall transfer to customer upon Coromandel Takeaways and Fresh Fish delivery to carrier at shipping point.

Delivery Days and Hours: Utmost care is taken when packaging all of our orders and deliveries. Chiller boxes, lined with ice packs and Woolcool insulation are used to ensure our products remain cool. However, all deliveries should be checked on arrival. We do not guarantee that any frozen orders will remain frozen during delivery.

Orders must be placed by 2.00pm to receive overnight delivery to addresses based in the North Island of New Zealand. Orders placed after 2.00pm will be posted for delivery the following day.

Delivery Costs: Shipping costs are subject to third party courier pay rates and are subject to change at any time. Prices for delivery include packaging with ice Woolcool insulation.

North Island Urban $8.00 up to 20KG
North Island Rural $12.00 up to 20KG

Rural Delivery: This is a 2-3 days service. Please contact us directly to check RURAL addresses. Alternatively NZ Couriers have drop off points where you may pick up your parcel. Please call us to check your nearest Drop Off point.

Return Policy: Coromandel Takeaways and Fresh Fish ensures a standard of product that reflects our reputation as a provider of quality fresh seafood. If you are not satisfied with the quality of your fish and seafood on arrival, or feel your order has been short weighted, please phone us immediately on the day of delivery. If you were at home and received it within the delivery period we will provide you with a credit.

Exchanges: We do not accept any Product exchanges.

Disclaimer

Limitation of Liability: To the extent that we are lawfully able to do so, we will not be liable for any claims, losses and/ or damages of any nature resulting from: (a) your use or inability to use the web site; (b) the services we provide (except where we expressly state that we have responsibilities or liabilities in these terms and conditions) or other terms and conditions that relate to our other goods and/ or services we provide; (c) unauthorised access to or alterations of your transmissions or data; (d) statements or conduct of any third parties.

Indemnity: You agree to indemnify us and hold us harmless from and against any claims, actions or demands (including any legal fees incurred in connection therewith) resulting from your misuse of our web site or your breach of these terms and conditions. We will notify you promptly of any such claim, action or demand and will assist you as may be reasonably necessary providing you meet our costs and expenses (including our legal fees).

You may view, use, download and store the material on this website for personal and research use only. Commercial use of the material on this website is not permitted. The re-distribution, re-publication, or otherwise making available of the material on this website to third parties without our prior written consent is prohibited.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

 

Terms & Conditions of Competitions

Giveaway Terms and Conditions of entry: By entering the giveaway, you agree to these terms and conditions. By entering the giveaway, you agree for us to use your first name for promotional purposes.

The giveaway is open anyone, anywhere but entrants must have liked our Facebook Page: https://www.facebook.com/CoromandelTakeaways/

Coromandel Takeaways & Fresh Fish and Whitianga Takeaways & Fresh Fish reserves the right to amend or cancel the promotion and/or these terms and conditions at any time.

The winners will be contacted by Facebook but each winner must claim their prize within three days or another winner will be chosen.

Coromandel Takeaways & Fresh Fish and Whitianga Takeaways & Fresh Fish reserves the right to verify entries and disqualify incomplete, altered, illegal or illegible entries. No responsibility will be accepted for entries lost or delayed.

Decision by Coromandel Takeaways & Fresh Fish and Whitianga Takeaways & Fresh Fish (the facilitator) is final and no correspondence will be entered into.

This competition is not in any way endorsed by or associated with Facebook.


Company registration details

Coromandel Waters Edge Limited trading as Coromandel Takeaways and Fresh Fish

Company number 5667971

Whitianga Takeaways and Fresh Fish Ltd – Company number 6845099